Need help?
Frequently Asked Questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
We aim to fulfil orders within 48 hours of you placing your order between Monday - Friday.
We use Australia post for all domestic orders which have a standard delivery time of 8-12 days.
We use Australia post for international shipping which have an estimated delivery time of 2-4 weeks for NZ, US and UK, with 2-8 for other locations.
AUSTRALIA
- FREE on orders over $90
- Standard -$9
- Express - $15
INTERNATIONAL
NZ
- Orders below $300 - $20
- Orders over $300 - FREE
REST OF WORLD
- Orders below $300 - $35
- Orders over $300 - FREE
We try and fulfil orders as fast as we can, but if you contact us before we've fulfilled, we're happy to cancel.
We will be able to refund you the full amount if you catch it before it flies out!
We understand that clothing fits vary with everyone, which is why we offer a 14 day change of mind policy.
We offer refunds or a 110% store gift card as long as the product is:
- Returned in original condition
- Unworn, unwashed and unused
- Not damaged in any way
If you want to use our return label, please just email us at hello@halska.com.au and we will send you a label to attach to your and deduct $10 from your refund. If you choose the 110% gift voucher, we will cover the shipping label.
If you want to use our return label, please just email us at hello@halska.com.au and we will send you a label to attach to your package and deduct $10 from your refund. If you choose the 110% gift voucher, we will cover the shipping label.
When you're at the checkout there will be a section to enter your code. Please note that only one discount can be applied at a time to an order.
HALSKA is not responsible for paying and import duties, taxes, customs fees, brokerage fees or any other charged issued by your local government.
If you are waiting an unreasonable amount of time for your order please just get in touch so we can investigate.
You should have tracking details sent to you which may help in the mean-time.